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SHIPPING RATES AND POLICIES

1. SHIPPING RATES

Orders placed via Luisarosas.com may only be delivered within the EU.

Zone 1

Portugal (main land), Germany, Austria, Azores, Madeira, Belgium, Denmark, Spain, Finland, France, Greece, Netherlands, Ireland, Italy, Luxembourg, United Kingdom, Sweden.

Shipping with insurance – 28€

Zone 3

Bulgaria, Croatia, Slovakia, Slovenia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania.

Shipping with insurance – 50€

Zona B

Chipre, Malta

Shipping with insurance – 63€

 

All orders are shipped according to this price list with the exception of the Flying Seeds collection.

2. SHIPPING TIMES

There is a time range from 3 to 5 days for the delivery of the product.

In case the user has made payment through a bank transfer or ATM, the confirmation of payment and of the order will only be concluded in the business day following the payment date (in case it was made until 6 pm, PT time) or in the second business day following the payment day (if the payment was made between 6 pm and midnight, PT time).

If you chose to pay with VISA or PAYPAL, the order confirmation will occur as soon as the selected service confirms the payment.

With these services, the payment confirmation occurs almost immediately and the order is confirmed in the following business day. In either case, the user will receive an e-mail confirming the order.

3. DELIVERY SERVICE

Every order will be delivered between 9am and 6pm (sender’s local time).

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